Installation

EnaChat installs by adding a single line before the closing </body> of the municipal website:

<script src="https://app.enacast.chat/v1.js" data-town="your-town" data-key="YOUR-KEY" defer></script>

• data-town: the town identifier (provided at onboarding).
• data-key: the town’s API key. Public by design (read-only access to the town’s chat, rate limited).
• The /v1.js URL is versioned: we deploy improvements behind it and the municipal site never needs touching again.

By CMS

• WordPress: add the line in the footer or with a code-insertion plugin.
• Hosted council sites (Diba/AOC): use the CMS’s “external code” or “footer” field — same mechanism as web analytics. We provide the exact instruction text to forward.
• Custom site: paste the line in the base template.

Customization

Per-town brand color (--enachat-primary CSS variable), ca/es/en out of the box (more by configuration), bottom-right position by default.

Accessibility

WCAG 2.1 AA: keyboard navigation (Tab/Escape), ARIA live regions for streamed answers, guaranteed contrast, and the citizen office’s phone and hours always in the widget footer.